Cleaners Surrey is committed to providing professional cleaning services in a manner that protects the health, safety and welfare of our employees, clients, visitors and members of the public. This Health and Safety policy sets out our approach to managing risks and maintaining safe working practices at all client premises where we operate.
Our objective is to prevent accidents, work-related ill health and damage to property by identifying hazards, assessing risks and implementing effective controls. We will provide suitable information, instruction, supervision and training to ensure our cleaning teams can carry out their duties safely and responsibly at all times.
Health and safety is an integral part of how Cleaners Surrey operates. We expect all employees and subcontractors to follow this policy, comply with relevant legislation and cooperate fully in creating a safe working environment in homes, offices and commercial settings across our service area.
Management at Cleaners Surrey is responsible for implementing this policy and ensuring adequate resources are available to maintain high standards of health and safety. This includes:
Regularly reviewing and updating risk assessments for cleaning activities and environments.
Selecting safe cleaning methods, products and equipment appropriate to each job.
Providing training, supervision and guidance to staff on safe working procedures.
Ensuring that equipment and materials are properly maintained, stored and used.
Monitoring health and safety performance and taking corrective action where needed.
Every member of the Cleaners Surrey team has a duty of care to themselves, colleagues, clients and others who may be affected by their work. Employees must:
Follow all safety procedures, instructions and training received.
Use cleaning products and equipment only as directed and never misuse them.
Wear suitable clothing and personal protective equipment when required.
Report any hazards, defects, spillages, breakages or unsafe conditions without delay.
Inform management promptly of any accident, near miss or incident.
Cooperate with any investigation, inspection or audit relating to health and safety.
Cleaners Surrey assesses risks associated with typical cleaning tasks and with specific site conditions before work begins. Where necessary, site-specific risk assessments and method statements are prepared to address particular hazards, such as confined spaces, heights, or specialist surfaces.
Safe working practices are adopted for tasks such as dusting, vacuuming, mopping, washroom cleaning, waste handling, window cleaning and use of cleaning machinery. Employees are instructed on correct manual handling techniques to minimise the risk of musculoskeletal injuries when moving equipment, furniture and waste.
Cleaning chemicals are selected and used in line with relevant safety data and manufacturer guidance. Cleaners Surrey ensures that:
Chemicals are clearly labelled and stored securely away from children, pets and food.
Only authorised products are used, and decanting into unlabelled containers is prohibited.
Staff receive instruction in safe handling, dilution, application and disposal of products.
Ventilation is used where appropriate to avoid build-up of fumes or vapours.
Protective gloves, eye protection or other equipment is provided where a risk is identified.
All equipment supplied by Cleaners Surrey, including vacuum cleaners, floor machines and other tools, is maintained in a safe and serviceable condition. Before use, staff visually check cables, plugs, casings and moving parts and must not use any defective equipment. Any faults are reported immediately so that equipment can be repaired or taken out of service.
Electrical equipment is used in accordance with manufacturer instructions. Where clients provide equipment, our staff will visually assess its condition and may decline to use any item they consider unsafe.
To reduce the risk of slips, trips and falls, Cleaners Surrey staff:
Display appropriate warning signs when floors are wet.
Use suitable cleaning methods to minimise excess water and leave surfaces safe as soon as possible.
Keep work areas tidy, avoiding trailing leads and obstructions in walkways.
Report uneven flooring, damaged carpets or other hazards to the client where observed.
Our teams work in a variety of environments, including private homes, offices and commercial premises throughout the Surrey region. We recognise the need for extra care where children, older people, pets or employees are present during cleaning. Where possible, cleaning chemicals and equipment are kept out of reach of children and pets at all times during the visit.
Our staff are trained to respect client property, follow any reasonable on-site rules and coordinate with building users to manage access, security and emergency procedures.
Any accident, incident or near miss involving a Cleaners Surrey employee, client or member of the public must be reported to management as soon as possible. Details are recorded, investigated and reviewed so that lessons can be learned and improvements made to prevent recurrence.
Where appropriate, first aid assistance will be sought immediately and emergency services contacted if required. Staff are instructed in how to raise the alarm, provide basic assistance within their competence and ensure the safety of others at the scene.
Cleaners Surrey provides initial and ongoing training to ensure staff understand their health and safety responsibilities and are competent to carry out their duties. Training may include induction briefings, demonstrations of safe use of equipment, refresher sessions on manual handling and updates on procedures or new products.
Supervision is provided proportionate to the experience of each cleaner and the complexity of the work. New staff may work alongside experienced colleagues until they are confident and fully familiar with safe systems of work.
This Health and Safety policy is reviewed regularly and whenever there are significant changes in legislation, our services or working practices. Cleaners Surrey monitors compliance through feedback from staff and clients, inspections, incident reports and performance reviews.
We are committed to continual improvement in health and safety and to promoting a positive safety culture throughout our organisation and across all the premises where we provide cleaning services in Surrey and surrounding areas.
Depend on our cleaners Surrey in giving you the most professional help at price that won’t burn a hole in your pocket.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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